Your Privacy at Devonshire Money Guides

1. What We Collect From You

When you get in touch, we might ask for your name, email address, and phone number. This helps us reply to your questions or book you into a session. If you sign up for a course, we might also ask about what you're hoping to learn, so we can tailor our lessons a bit better for you. We only collect what we actually need to help you with your money matters.

2. How We Use Your Details

We use your information to do a few things:

• To get back to you when you send us a message.
• To book and manage your one-on-one or group sessions.
• To send you important updates about your course or any changes to our services.
• To make our lessons better based on what our local community needs.

We won't use your information for anything else without asking you first.

3. Keeping Your Info Safe

Your personal information is important, and we treat it with care. We store it securely and take sensible steps to stop anyone who shouldn't have access from seeing it. Think of it like keeping your own financial papers locked away – we do the same for your details, using good practices to protect it from loss or misuse.

4. Who We Might Share Your Info With (Hardly Anyone!)

Generally, we don't share your personal details with anyone else. The only times we might consider it are:

• If the law says we have to.
• If we need to use a trusted service (like a secure payment system for course fees) and they also follow strict privacy rules.
• If you give us clear permission to do so.

We definitely do not sell your information to other companies for marketing purposes. That's just not how we do business in Devon.

5. Your Rights

You have rights regarding your personal information:

• You can ask to see it: We'll show you what we have.
• You can ask us to fix it: If something's wrong or out of date.
• You can ask us to delete it: If you want us to remove your details from our records.

Just get in touch with us using the contact details below, and we'll help you out.

6. Cookies (Not the Biscuit Kind)

Like most websites, ours might use small files called 'cookies'. These just help our website work properly and tell us a bit about how people use it. For example, they might remember if you've visited before or help us see which pages are most popular. They don't collect personal stuff about you. You can usually turn them off in your browser settings if you prefer, but some parts of the website might not work as well.

7. Changes to This Page

We might update this Privacy Policy from time to time. If we make any big changes, we'll put a clear notice on our website or let you know directly if we have your contact details. The latest version will always be here, with the 'Last Updated' date at the top.

8. How to Contact Us

If you have any questions about this privacy policy or how we handle your information, please don't hesitate to get in touch. We're happy to chat.

Devonshire Money Guides
10-12 Queen St, Exeter EX4 3FG, UK
Phone: +44 1392 496 0334
Email: [email protected]